Privacy Policy

1. Who we are

Valence Four Carbon Ratings Private Limited ("Valence Four", "V4", "we", "us", "our") is a private limited company incorporated in India. We operate the V4 carbon credit rating platform at valencefour.com.

Data controller contact: privacy@valencefour.com

2. What data we collect

We collect the following categories of personal data:

• Contact data: name, work email, company, role, country (collected via contact form and newsletter sign-up)
• Usage data: pages viewed, time on site, referring URL (collected via anonymous analytics)
• Communication data: contents of contact form messages and email correspondence
• Cookie data: session identifiers and consent preferences (see our Cookie Policy)

We do not collect special category data (health, ethnicity, religion, political opinions) from website visitors.

3. Legal basis for processing (GDPR and DPDP Act 2023)

We process personal data under the following legal bases:

• Contractual necessity: to provide access to the V4 platform and respond to enquiries
• Legitimate interests: to improve our service, prevent fraud, and maintain security
• Consent: for newsletter communications and non-essential cookies
• Legal obligation: where required by Indian law or applicable foreign law

For users in the European Economic Area, we rely on GDPR Article 6. For users in India, we comply with the Digital Personal Data Protection Act 2023 (DPDP Act).

4. How we use your data

We use the data we collect to: respond to contact form enquiries; deliver the newsletter you subscribed to; improve the website and platform; and comply with legal obligations. We do not sell personal data to third parties.

5. Data retention

Contact form data is retained for three years from the date of the last communication. Newsletter data is retained until you unsubscribe. Analytics data is retained for 13 months.

6. Your rights

You have the right to access, correct, delete, or restrict processing of your personal data. You also have the right to data portability and to withdraw consent at any time (without affecting the lawfulness of processing before withdrawal).

To exercise any right, email privacy@valencefour.com. We will respond within 30 days.

7. Cookies

We use cookies for session management and anonymous analytics. See our Cookie Policy for details.

8. International transfers

Our website is hosted on infrastructure that may process data in multiple jurisdictions. Where data is transferred outside India or the EEA, we apply appropriate safeguards consistent with GDPR Chapter V and the DPDP Act cross-border transfer provisions.

9. Changes to this policy

We may update this policy from time to time. The date at the top of this page reflects the most recent revision. Material changes will be communicated by email to subscribers.

10. Contact

For privacy questions, contact privacy@valencefour.com.